Spanish + Scottish Law Practice Ltd is committed to preserving the privacy of our clients and website visitors. Please read the following policy which explains how we use and protect the information that you provide.
Data we collect from you
Spanish + Scottish Law Practice Ltd collects data about you:
When you request services or otherwise, you will be required to provide us with your personal details (such as your name, contact details, e-mail address etc.); and from your usage of the website and any other information you post on the website, send to us by e-mail, letter or otherwise.
You can subscribe on the website to receive information from us, including legal updates, event and seminar details or news. You can unsubscribe at any time by contacting us direct at firstname.lastname@example.org.
Use Of Data
We will only use your data:
To supply you with the products, services and information which you have requested; and to help improve our services. We may contact you by post or telephone as well as by e-mail. If you change your mind about being contacted in the future by any of these means of communication, please let us know.
We use appropriate standards of technology and operational security to protect personal data from being accidentally lost, used or accessed in an unauthorised way, or altered or disclosed.
We maintain confidentiality in relation to our clients. Operationally, access to personal information is restricted to authorised personnel who are under a duty to maintain the confidentiality and security of such information. All information you provide to us is stored on secure servers with industry standard anti-virus and firewall protection in place.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted online or through the website. Any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.
Disclosure of Data
We process all data in accordance with the EU General Data Protection Regulation. We may disclose your data to other third parties who act for us in order to provide the information you have requested. Unless required to do so by law, we will not otherwise share, sell or distribute any of the data you provide to us without your consent.
Third Party service providers
We use a number of third parties to provide the following services: IT support; case and document management services; name, address and documentation verification checks, provision of “cloud” computing services; email marketing assistance and document storage and shredding services. We have appropriate contractual arrangements in place to ensure that these third parties do not use our data for their own purposes, will treat the data with confidentiality and hold it securely.
These third parties generally provide us with software services and we have appropriate contracts and confidentiality agreements in place. Our paper documents are stored by third parties with whom we have appropriate contracts in place.
If personal data is transferred outside the EU, we will ensure that adequate safeguards are in place, relying on an adequacy agreement or other contractual terms as appropriate.
As the data subject, you have a number of rights in relation to your personal data. These are listed in brief below:
- 1. The right to be informed
You have a right to be given information about how your data is being processed and why.
- The right to access
You have the right to access the information held about you and in particular to:
- Be told whether any personal data is being processed.
- Have access to your personal data.
- Obtain other supplementary information, such as:
– the categories of the personal data, and the reason for its being processed
– whether it will be given to other organisations; in particular recipients in third countries or international organisations
– how long the data will be retained
– Your rights over your data
– Your right to lodge a complaint
Where you would like to access this information, you must submit a request in writing to email@example.com. You will be provided with the information you have requested with the minimum of delays and within one month unless it is very complex, in which case we will endeavour to meet your request within 2 months.
In order to supply you with the information, you must provide us with:
– Proof of identity. Information reasonably required to establish the identity of the person making the request;
– Other information required to locate the data being sought.
Spanish + Scottish Law Practice Ltd has the right to withhold any information when providing it to you would allow the identification of other individuals, make it more difficult to detect crime, or where we are required by law to withhold it.
- The right to rectification.
We will delete or amend any personal data that is found to be incorrect or out-of-date. If you are aware of any changes that must be made, please contact us at firstname.lastname@example.org.
- The right to erase
Individuals may have a right to have personal data erased and to prevent processing in specific circumstances. We will consider if these circumstances apply on a case-by-case basis.
- Right to lodge a complaint
Without prejudice to any other administrative or judicial remedy, every data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes Data Protection Regulations.
- The right to withdraw consent
When the processing is based on consent, data subjects have the right to withdraw it and request that we stop processing their personal information. Where possible, we will seek to comply with this request, but we may be required to continue holding or processing information in order to comply with our legal obligations.
- Right to object to direct marketing
We promote our activities primarily through our newsletter and social media. You have the right to ask us not to process your personal data for marketing purposes at any time.
We may make changes to this policy from time to time and any changes will be added to this page.
If you have any queries or concerns regarding the use of your data or this policy, please contact our Managing Director, Ignacio Chanza at email@example.com. We will make every effort to deal with any requests or concerns as speedily as possible.
If we are unable to resolve any issue to your satisfaction, you have the right to lodge a complaint with the Information Commissioner’s Office. Contact information can be found at https://ico.org.uk/global/contact-us/
Last updated: 16th July 2021.